- No refunds will be made after payment is received.
- 1000/-Rs. Installation will be charged with the form. Which is Non Refundable
- All plans are PRE-PAID, & payment should be made prior to each month
- service.
- Plans are offered on feasibility basis in that service only.
- If the customer unable to renew his/her user id more than 45 Days, The
- customer should pay reinstallation charges i.e. Rs.500/-(ONU/Media
- converter device will be taken back).
- Following document should be submitted with the application.
- A) Address proof
- B) ID Proof
- c) Passport Size 2 Photograph, along with alternate mobile number & Email is mandatory
- For Queries/Complaints please contact to Desk-support, not to Technician
- once the complaint registered, it will be resolved in 24 Hours, if problem is in
- server, It will be resolved on Priority basis).
- Complaint will be resolved up to desktop/laptop.
- We are not responsible for router
- Complaint timing 9:30 am to 6:30 pm, complaint will not be registered after 6-
- 00pm
- At the time of installation Electricity will be taken from customer home.
- For further details Please Contact our Customer Support office
- No.7899130009
- Email ID: customercare@megaspeed.in,
- Dial for new connection: 7899110009-7899120009
- Office Timing: 9:30 am to 7:00 pm
